Patient & Family Experience Advocate Job at The Ohio State University, Columbus, OH

  • The Ohio State University
  • Columbus, OH

Job Description

The Ohio State University Medical Center seeks a Patient Representative to support families and visitors in the James Cancer Hospital and surrounding public spaces. You will provide information, visitation, and emotional support, using diplomacy and problem-solving to resolve concerns. The role emphasizes proactive customer service and clear communication, ensuring smooth updates to families and timely responses to questions in a busy lobby environment. #J-18808-Ljbffr

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